Something wrong? Tell us
Whether it's a person breaking the rules or a bug in the app, here's the fastest way to report it — and a real person reviews every safety report.
If you or someone else is at risk of harm right now, contact your local emergency services first. Tora can't respond to emergencies.
Choose the right path
A person or content
Harassment, hate, threats, spam, scams, nudity, or anything that breaks the community rules — on a profile, post, chat, or in a voice room.
Read the community rulesA bug or something not working
App crashing, can't sign in, notifications not arriving, or Diamonds and purchases not working? Email our support team.
Email help@tora.appReport from anywhere in the app
It only takes a couple of taps, and every report is reviewed by a human.
What to include
A clear report is a faster report. Where you can, add:
You'll see: "Reported — our safety team will review it." Reports go to a staff triage queue and a person reviews each one. If action is later taken on your own account, you'll see the reason and can appeal once.
Something serious? For threats, or sexual content involving minors, report it in the app and email palasnetwork@gmail.com. Illegal content is removed and reported to the authorities as required by law.