Delete your Tora account
You can delete your account and your data at any time — from inside the app, or by email if you can't sign in. Here's exactly what happens.
Deleting is permanent
Your account, profile, photos, posts, comments, and messages are erased, and your Diamond and Bean balances are permanently forfeited. This cannot be undone, and nothing is refunded.
Two ways to delete your account
In the Tora app
The quickest way, if you can still sign in.
- 1Open Tora and go to your profileTap the Me tab.
- 2Open Settings, then Delete accountMeSettingsDelete account
- 3Read the consequences and confirmA confirmation sheet lists what will happen. Tick the "I understand" checkbox — it's there so you can't delete by a mis-tap — then confirm.
Can't access the app?
Request deletion by email. To confirm it's really you, send it from your account email address.
- Email us from the address on your account
- Include your Tora display name
- Ask us to delete your account
What's deleted, and what's kept
- Your profile and account
- Your photos
- Your posts and comments
- Your messages
- Your Diamond and Bean balances — forfeited and erased
This cannot be undone, and nothing is refunded.
- Safety and ban records — so bans stay effective
- Frozen evidence tied to a report
- Records we're required to keep to meet legal obligations
See the Privacy Policy under Data retention for details.
About Diamonds and Beans: they are a licence to use a feature, not money — no cash value, non-refundable, and not transferable. If you delete your account, your balances are permanently forfeited with no refund.