Contact & Feedback

We're here to help

Questions, feedback, or something a report doesn't cover? Reach the right inbox below — a real person reads every message.

App support

Trouble with the app, your account, or a feature? This reaches our support team.

In the app: Me › Settings › Support

support@toradating.com

General, business, legal & privacy

Partnerships, press, legal or privacy questions, account-deletion requests, and anything else.

Operated by Palas Network

palasnetwork@gmail.com

Help us help you faster

When you email us, please include:

Your Tora display nameSo we can find your account.

What happenedA short description, with dates if you have them.

ScreenshotsAny screenshots that show the issue.

Your deviceWhich phone and app version you're on.

Looking for something specific?

Common requests

Report a user or content

The fastest way is inside the app — report a person, post, chat, or room. Every report is reviewed by a human.

Safety & Community

Delete your account

Remove your account and data from Tora. In the app: Me › Settings › Delete account.

Delete Account

Questions & troubleshooting

Sign-in, notifications, disappearing chats, Diamonds and more — answered in the FAQ.

Read the FAQ

What to expect

We read every message and reply as soon as we can — usually within a few business days. Safety reports are handled first. This is an aim, not a guaranteed response time.

Who runs Tora

Tora is operated by Palas Network. Governing law: Malaysia. For legal and privacy matters, email palasnetwork@gmail.com.